Last updated: [07/06/2025]

Thank you for choosing Natureviah. We are committed to delivering your order safely and efficiently from our international warehouse. Please review our shipping terms below.


šŸŒ Shipping Destinations

We currently ship to the following countries and regions:

  • United States
  • Canada
  • Australia
  • United Kingdom
  • Selected EU countries
  • Other countries may be available upon request — please contact us at [email protected]

🚚 Processing & Shipping Times

We offer reliable tracked shipping to most major countries and regions.
Estimated delivery time:

  • Standard Shipping: 2–10 business days
  • Economy Shipping: 4–15 business days

šŸ•’ Delivery times may vary depending on your location and local logistics conditions.


šŸ’² Shipping Fees

  • United States: Free shipping on orders over $49
  • Other Countries: Shipping cost will be calculated at checkout based on destination and weight.

šŸ“¦ Tracking Your Order

Orders are processed within 1–3 business days after payment confirmation.

Once your order ships, you will receive a confirmation email with a tracking number. You can track the status of your order on our Order Tracking page or via the shipping provider’s website.


🧾 Customs & Import Taxes

International orders may be subject to customs duties, VAT, or import taxes upon arrival. These charges vary by country and are the responsibility of the customer. Natureviah is not responsible for any customs fees or delays caused by customs clearance.


šŸ›‘ Lost, Damaged or Delayed Shipments

If your order is lost, significantly delayed, or arrives damaged, please contact our support team within 30 days of the shipment date. We will investigate and arrange a replacement or refund if eligible.


šŸ“¬ Incorrect Shipping Address

Please double-check your shipping information before submitting your order. We are not responsible for packages lost due to incorrect or incomplete addresses.


šŸ“Ø Contact Us

For any shipping-related questions or issues, please contact our customer service at:
šŸ“§ [email protected]